This privacy policy is in the context of and to govern the access and usage of the Arjun(The Surat Mercantile Association) mobile application, an initiative of Surat Textile market of India.

Here, in entire Privacy policy Arjun also refers to The Surat Mercantile Association. This Privacy Policy describes and determines how Arjun (referred to as The Surat Mercantile Association), handle and/ or deal with your (referred to as You or Your or User) personal and usage information, in accordance with the applicable laws of India (hereinafter collectively referred to as “Personal Information”). The ‘Arjun’ refers to the services being provided through Arjun mobile App

We will not be responsible or liable for any collection, storage or processing of your personal information or data if you use any mechanism or technology to access or use Helsy Infotech Services which conceals your actual geo-location.Personal Data Collection and Use ‘Personal Information’ or ‘PII’ is defined as any information that identifies (whether directly or indirectly) to a particular individual or natural person, such as the individual’s name, postal address, email address, mobile number and any other identifier indicating to that particular person. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information.

  1. What all types of information are collected from you?

    Your personal, location, device, Business, Transport-Export details and other similar information would be collected. The information collected by us shall depend on the services being used by you and may vary from time to time which will be informed through changes in this policy.

    Completing your profile shall help us provide you better user experience,Your usage details would be used for the necessary analytics purpose.

    • Registration :

      To register yourself you provide your contact number.

    • Profile :

      Here you provide your Name,photo,Contact No,Adhar card no,Residence address

    • Business Details :

      Business type,Company name,Business Address,Contact no,Business registred as,Nature of Business ,PAN ,GST number ,Businss via through,on rent /owned,Total turn over.

    • Transport-Export Details :

      Transport mode, Transporters, Trading Area City.

    Above All Information User Provide By Filling The Data.

  2. How do We use Your Personal Information and/or collected usage data/statistics?

    Your Personal Information shall help us customize the service(s) offering and enhance your experience in future Device and location information shall help us in adapting the content/display as per your device and/or recommending you the services according to your location, usage etc.

  3. How do We manage/protect your Personal Information?

    Except for the purposes mentioned above, most of the collected Personal Information shall only be used for user categorization/classifications for the purposes of analytics.

    we provide Two tier Architecture Authentication as security.

  4. Children under the age of 18

    Our application is not intended for children and teenagers age under 18 year.We do not collect information from people under 18.If you are under 18 please do not provide any information.

  5. Will i be notified if there are changes to this policy?

    We may update this privacy policy as necessary to reflect changes we make and to satisfy legal requirement.

    we will post a prominent notice of material change. We will provide you with other appropriate notice of important changes 30 days before the effective date.

  6. How this data would be use and about the permission this app takes?

    Permission :

    1. Internet - For the communication of application with servers

    2. Storage - To read , write and store file (PDF, imags etc...)

    3. Camera - To fetch profile photo , documents , attechments or any other image form.

    4. Wake lock - To perform some critical technical functionality like auto read OTP.

    5. Ignore battery optimization - To run background services in custom OS.

    6. SQLite database - To save data of userinformation, notification

This Privacy Policy should be read in conjunction with the Terms of Service/Use available at [Terms of Use].

We collect, receive, possess, or store the Personal Information, to enable us to serve you effectively, and to enable us to provide more personalized and enhanced experience to you.

If the terms of this Privacy Policy are not acceptable to you,please do not use 'Arjun' and/ or the services provided through it.

When you register with Arjun, then you need to provide your personal information such as name, mobile number, e-mail id, address, phone number, gender, Aadhaar No. and any information that may be required by us for allowing you to access the Arjun App/Portal and for availing the services offered on the App/Portal.

We collect information such as Internet Protocol (IP) Addresses, Domain name, Browser type, Operating System, Date and Time of the visit, Pages visited, Referring URLs, IMEI/IMSI number, Device ID, location information, language settings, Handset Make & Model etc. However, no attempt is made to link these with the true identity of individuals visiting the Arjun App or Portal.

The Arjun App uses cookies and these cookies are used to record current session information to improve the user experience of Arjun and to tailor it to your preference.

However, no permanent cookies are used. Further You can control the cookies through your browser settings and use of other tools.

The blocking of cookies may however result in non-continuance of the session. You are well advised to close your sessions after use to avoid possible misuse of cookies information.

We do not share/ disclose any information with any individual or organization (public or private) unless and until it is required by law or it is authorized by the surat mercantile association.

We allow you to delete your account any time you wish. We will remove all your Personal Information from the system so that it is not visible and/or accessible from any regular operation. However, the Personal Information shall be retained in an encrypted manner for the purposes of legal requirements/ compliances for a minimum period of three years from the date of deletion/termination.

Personal Information collected may be used by Arjun and its registered Service Providers, for:

Personal information as submitted and/or captured may be shared with law enforcement agencies and other Government departments if the Ministry of Electronics and Information Technology has a good faith/ belief that access, use, preservation or disclosure of the information is reasonably necessary.

User Generated Content Guidelines and Restrictions:

Posting and Conduct Restrictions:

When you create your own personalized account, you may be able to provide (“User Content”). You are solely responsible for the User Content that you post, upload, link to or otherwise make available via the Application. You agree that we are only acting as a passive conduit for your online distribution and publication of your User Content.

The following rules pertain to User Content. By transmitting and submitting any User Content while using the Service, you agree as follows:

Online Content Disclaimer

Though we strive to enforce these Terms of Use,

If any user violates these Terms or engages in any activity that violates the rights of any person or entity or which we deem unlawful, offensive, abusive, harmful or malicious.

We have the right to remove any such material that in our sole opinion violates, or is alleged to violate, the law or this agreement or which might be offensive,

Or that might violate the rights, harm, or threaten the safety of users or others. Unauthorized use may result in criminal and/or civil prosecution under Federal, State and local law.

Here 'We' refers to Helsy Infotech and Surat Mercantile Association

The responsibility to accept or reject any user or complain would be of Market and Association Administrator

This policy is effective as of 29-09-2020

I have read and I agree with the Privacy Policy & Terms and condition.